Here’s a guide to show how to email receipts and attach them in  aio*

 

 

  • Sometimes when making online purchases using your aio* card you will receive a receipt or invoice in the body of an email rather than as a PDF attachment.

 

  • To attach these kinds of receipts to your transactions in your aio* app, you can forward these emails to receipts@getaio.co.uk and they will be uploaded as images that you can select in app.

 

  • Once you’ve forwarded your desired receipts to receipts@getaio.co.uk. You can log into your aio* app and follow the instructions below.

 

  • Log into aio*
 

 
  • Tap on top right hand tab “SPEND” or bottom right tab that says “Spend” to view your transactions

 

  • If you have uncategorised transactions then a red box with a number indicating how many uncategorised transactions you have will show on the bottom right“Spend” tab
 

 
  • In “My Transactions” any listed transaction that does not have a spend category selected will have a red flag

 

  • Tap on the transaction that you want to view and you’ll be taken to its “Transaction Details” page
 

 
  • In “Transaction Details” you can add a receipt

 

  • To attach a receipt, tap on “Add receipt” and a pop-up menu will appear with 3 options
 

 
  • Tap on “Choose from emailed receipts” to go to the receipts that you forwarded via email to receipts@getaio.co.uk

 

  • If there are no emailed receipts available to attach, then it will say “You can also forward email receipts to receipts@getaio.co.uk ”
 

 
  • You can see how how many emailed receipts there are in the middle top of your screen (1 of 4 etc.)

 

  • You can use the arrows at the bottom of the screen to view all the emailed receipts if you have multiple

 

  • Once you have the desired emailed receipt then you can tap on the “+ATTACH” button on the bottom right of the screen

 

  • If you no longer need  the email receipt, you can tap “-DELETE”on the bottom left of the screen
 

 
  • Once you’ve either attached or deleted the emailed receipt, you will be returned to the “Transaction Details” page

 

  • If you’re happy with the changes you made, tap on the blue  “SAVE CHANGES”button

 

  • You can then view and/or delete the receipt by tapping on “View receipt”
 

 
  • If you want to delete the file tap on the “-DELETE” button on the bottom left corner
 

 
  • A pop up will appear asking you to confirm your choice.  

 

  • Tap on “OK” to confirm deletion of file