Privacy policy
This privacy policy sets out how aio* / Levima Ltd uses and protects any information that you give aio* when you use this website or the aio* application.
Levima Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or the aio* app, then you can be assured that it will only be used in accordance with this privacy statement.
Levima Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
Website
We may collect the following information:
- name
- contact information including email address
- demographic information such as postcode
- specific information about your website including root file access details
Application users / card holders
We collect the following personal information:
- name
- date of birth
- email address
- Information about company/organisation (like name, registration no, address, directors, people with significant control)
Bank and anti-money laundering regulations require us to perform a KYB-check (Know Your Business). This involves verifying the identity of directors and shareholders of a company.
We share this information with the payment card provider (B4B Payments, operator of B4B Prepaid Mastercard). A cardholder’s date of birth is needed to keep individual card activation secure. B4B payments are also a data processor, more information on their privacy policy can be found at https://www.b4bpayments.com/prepaid/privacy/.
What we do with the information we gather
Website
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping
- We may use the information to improve our products and services
- We will only contact you using the details you provide for reasons directly relating to your purchase of services
- We will never use your information to contact you for market research purposes
Application users / card holders
Bank and anti-money laundering regulations, require us to perform a KYB-check (Know Your Business). This involves verifying the identity of directors and shareholders of a company.
We share this information with the payment card provider (B4B Payments, operator of B4B Prepaid Mastercard). A cardholder’s date of birth is needed to keep individual card activation secure.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We will never sell, distribute or lease your personal information to third parties. We will only pass on your personal information if we are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please contact us with your request. Email to info@getaio.co.uk or through other means on our contact and support page.
If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.