Welcome!

 

If you’re here, it means that you’ve probably received your aio* card in the mail, set it up, and downloaded the aio* app (available for Android and iOS).

 

Now all that’s left to do is to use it for the first time!

 

To find out how, follow the instructions below:

 

  • Log into aio*
 

 

  • Tap on the middle icon “Requests” at the bottom of the screen or use the side menu and tap “My Requests
 

 

  • Tap on the + symbol on the top right corner to make a new request
 

 

  • This will open the “Make a request” screen
 

 

  • Type in your reason for spend and add any notes you want
 

 

  • Choose the budget that you want to make the request from
 

 

  • Don’t forget to add the request amount and then press the “SUBMIT REQUEST” button
 

 

  • A pop up will confirm that your request was sent.

 

  • Press “OK” to dismiss it
 

 

  • You’ll be taken back to the “Requests” screen where you’ll now see your new request under pending requests
 

 

  • If you tap on the request  you’ll be able to see all the details.

 

  • You’ll also have the option to cancel the request by tapping the “CANCEL REQUEST” button
 

 

  • You should get a notification on your phone once your request has been approved or declined and the request will appear under processed requests
 

 

  • If you select the request to view details you’ll see the option of returning the funds you requested by tapping on the “RETURN UNSPENT FUNDS” button