If you’re here, it means that you’ve probably received your aio* card in the mail, set it up, and downloaded the aio* app (available for Android and iOS).

Now all that’s left to do is to use it for the first time!

To find out how, watch this video or follow the written instructions below:



  • Log into aio*



  • Tap on the middle icon “Requests” at the bottom of the screen or use the side menu and tap “My Requests



  • Tap on the + symbol on the top right corner to make a new request



  • This will open the “Make a request” screen



  • Type in your reason for spend and add any notes you want



  • Choose the budget that you want to make the request from



  • Don’t forget to add the request amount and then press the “SUBMIT REQUEST” button



  • A pop up will confirm that your request was sent.


  • Press “OK” to dismiss it



  • You’ll be taken back to the “Requests” screen where you’ll now see your new request under pending requests



  • If you tap on the request  you’ll be able to see all the details.


  • You’ll also have the option to cancel the request by tapping the “CANCEL REQUEST” button



  • You should get a notification on your phone once your request has been approved or declined and the request will appear under processed requests



  • If you select the request to view details you’ll see the option of returning the funds you requested by tapping on the “RETURN UNSPENT FUNDS” button